Location is nice and our room had a spectacular view of the harbor and the Queen Mary. The service was friendly, the room was cleaned every day. The lobby has a bar and a small selection of made to order and pre-made food (not an actual restaurant). There are several restaurants within walking distance of the hotel. The AC was not good enough. Even running it non-stop,.the room still reached 80F by noon. And by 10pm it was still 76F. This is a deal breaker for another stay unfortunately. Also, the room was sold as a "Suite" but it was definitely not one. It was a single room. Not a suite. No hint at all of a separate living space. They might want to split hairs about a "studio suite", but what IS a studio suite anyway? It's a room. They should stop doing that. So in a nutshell it's not a bad hotel except for the lack of AC and suites that aren't really.

The staff are exceptionally helpful and attentive. Rooms are spacious, clean and well lit. I ordered the room service a few times. The whole hotel is well maintained. I come here for the midsummer scream event. The pool is heated with plenty of sitting capacity.

I kept thinking how to write this authentically and honestly so any other guests truly understand the good and the bad here. My first time at Hyatt was 5 months back and the room would not get cooler than 77°. It was cooler outside than inside at that point. They had engineering come up three times to help and it was still never fixed. Flash Foward to this past weekend. The reservation line Hyatt uses, is completely disconnected to what is actually occurring at the location. I was told twice, the 2 rooms I booked had queen beds, but when we arrived it was 2 double beds. Not ideal. The reservation line also told me that I was on the wait list for early check in, but upon arrival, the front desk told me they do not do over the phone early check in and my specific room had a 2pm late check out. Not ok. I asked for a manager that reassured me my room will be ready asap and she'll add a food credit to our room. Never got the food credit and rooms scanner code was broken. Also the lights in the bathroom didn't work. On top of that, the room was still at 78°, again, and did not cool down. The pool side service employees were top notch so I want to shout them out. And also the staff at the food station were super sweet and fun. Hyatt might offer a great location, but the level of disconnect between employees and their systems, broken items, and pricing is just not worth it. I'm really disappointed for a second time and would not recommend this location to stay.

Stayed at the Hyatt Regency Long Beach for a work trip and had a great experience. The hotel is modern, clean, and very well maintained. The lobby is spacious with plenty of comfortable seating, workspaces, and a lively atmosphere without feeling crowded. The location is hard to beat—within walking distance of The Pike Outlets, Shoreline Village, restaurants, and the waterfront. The staff was friendly and professional throughout my stay, and the common areas were always spotless. Whether you’re visiting for business or a family getaway, this hotel offers both convenience and comfort. I wouldn’t hesitate to stay here again the next time I’m in Long Beach.

For the rooms to be as expensive as they were the decor is outdated. The carpet needed cleaning and was old. Walls needed repainting. Double beds in room were small. The location is perfect. Lots of dining in and around hotel. You can see the ocean and lots of places to socialize.

Stayed 2 nights for a business trip. The hotel is very clean, rooms included. All hotel staff that I encountered were very friendly and super helpful. The elevators are fast! I never had to wait long for one and despite the hotel being very busy that week, I never had to pile into an elevator with lots of people. The market area has good choices for something quick to grab and the "made to order" food is pretty decent. They even have some gluten free options. I felt safe but I didn't walk anywhere alone in the area. Very walkable area. I'd stay here again.

Celebrated our 4 year wedding anniversary here. Rooms are very comfortable and clean. Great location! Like the fact that the hotel texts you during your stay to see how things are going. If something is amiss it’s rectified immediately! Highly recommend!!

It’s very quiet inside you barely hear your neighbors. The view is fantastic. The gym is well equipped. Service is only 3/5, they forgot to clean our room one day, we had to call them. I can’t wait to charge an extra $15 for 4-hour EV charging on top of the $46 parking fee. Parking is also kind of competitive. The location is fantastic. You can access the beach from pretty easily. It’s also easy to run bike. The Swan boat was a huge plus. The pool and Jacuzzi was always crowded. We never got a chance to use it.

It is a very nice hotel, especially if you will be going to the convention center. It is less than a minute walk away. It made tournament days very easy for us. There is food and snacks available in the lobby and also the shopping outlet is across the street. You don’t have to drive anywhere. I enjoyed the brightness of the room, all the windows and lighting. I liked that the bathroom was away from the room. The person checking us in was very nice. All around a great experience here. A few cons I wanted to note. The carpet had a lot of stains on it. Also, parking was $46/night which was crazy to me. Luckily we found another place to park and we just left our car there for the weekend, we didn’t need it anyways.

Centrally located. The room was nice and spacious. The bathroom was little small but modern. We ordered breakfast from the market they have and it wasn’t very good. I would advise getting food somewhere else. The iron in the room didn’t work very well. They also don’t have robes in the room. Other than that it was a decent stay. Especially for one night.