Celebrated our 4 year wedding anniversary here. Rooms are very comfortable and clean. Great location! Like the fact that the hotel texts you during your stay to see how things are going. If something is amiss it’s rectified immediately! Highly recommend!!

It’s very quiet inside you barely hear your neighbors. The view is fantastic. The gym is well equipped. Service is only 3/5, they forgot to clean our room one day, we had to call them. I can’t wait to charge an extra $15 for 4-hour EV charging on top of the $46 parking fee. Parking is also kind of competitive. The location is fantastic. You can access the beach from pretty easily. It’s also easy to run bike. The Swan boat was a huge plus. The pool and Jacuzzi was always crowded. We never got a chance to use it.

It is a very nice hotel, especially if you will be going to the convention center. It is less than a minute walk away. It made tournament days very easy for us. There is food and snacks available in the lobby and also the shopping outlet is across the street. You don’t have to drive anywhere. I enjoyed the brightness of the room, all the windows and lighting. I liked that the bathroom was away from the room. The person checking us in was very nice. All around a great experience here. A few cons I wanted to note. The carpet had a lot of stains on it. Also, parking was $46/night which was crazy to me. Luckily we found another place to park and we just left our car there for the weekend, we didn’t need it anyways.

Centrally located. The room was nice and spacious. The bathroom was little small but modern. We ordered breakfast from the market they have and it wasn’t very good. I would advise getting food somewhere else. The iron in the room didn’t work very well. They also don’t have robes in the room. Other than that it was a decent stay. Especially for one night.

We had an excellent experience. For the first time in a long time. We stayed at a hotel that had absolutely no issues with the room. The front desk staff attentive and accommodating. Our check in and check out went very smooth . The room was clean and had an absolutely beautiful view. The housekeeping staff was also on point. The cafe downstairs had an amazing menu and even accommodated my wife's gluten allergy. I highly recommend the pizza. Right next door to the convention center and lots of shopping and dining options in walking distance. Great location and great staff.

This place has great views and the staff is wonderful but the room is old and dated. The bed is not comfortable, the couch looks like it's from the 90s, and it feels like it too. Carpet needs cleaning, wallpaper peeling, I mean i feel Like they gave us a non-updated room. For Hyatt, i expected better. Other locations we been have been maintained better.

Cedric, the entertainer?? Just wanna send a wonderful shout out to Cedric who definitely entertained us at the front desk! Give that man a $10,000 raise! He was so helpful with our early check-in and gave plenty of recommendations of things that we could do in the area. We stayed in the hotel one night because we were leaving for a cruise the next day. The port by Uber was only about eight minutes away. Highly recommend using Uber. It was way more cost-efficient. The restaurant that Cedric referred us to was Mediterranean, and it was exactly as he said it would be wonderful! We got an upgrade on the room, and there were some other little perks that came with it as well. I don’t wanna say what they are. It’s up to you to upgrade your room.?? But definitely Cedric deserves a raise! Also, the concierge’s there was so nice. They washed our luggage so we could go out and eat before or it was time to head out! Housekeeping was also amazing! We had no problems. We already said when we come back to Long Beach. We will definitely be staying at this location again! I had pictures of the room, but I don’t know what happened to them but definitely we will be coming back in 10 out of 10. Recommend!

This is a great hotel located directly next to the convention center. That said, most of the guests are there for business. I did have an event that I was staying at, but I brought my family. I loved how central it was to me that I could go to the convention, and my family could go shopping, see the water, and all that good stuff. The gym they have is great; gym has more than most hotel gyms. The rooms were pretty good. The elevators, during our stay, were something going on with them, but other than that, I would definitely recommend this place if you’re in town for business and would like to bring your family.

Great stay overall. The hotel is clean, modern, and perfectly located near the waterfront with beautiful views. The rooms were comfortable and well-kept, and the staff was friendly and professional from check-in to check-out. Walking distance to restaurants, shops, and attractions made everything super convenient. Definitely a solid choice for both relaxation and exploring Long Beach I’d stay here again without hesitation.

It was a good stay. The rooms are modern, and the lobby is generally open. There's a bar and a cafe for grab and go, as well as a kitchen. The lobby is beautiful and the rooms are also perfect. This time around however, there were issues with the room key to go up to our room via the elevator. This wasn't the same for all elevators, but it was frustrating if multiple people got on at the same time as the elevator simply didn't take any more cards and took you for a ride. Other than that, a wonderful experience.